STORE INFORMATION
Shipping Policy
Delivery Area
We ship to the 50 United States and Washington, DC, including Alaska and Hawaii. We do not ship to U.S. territories or APO/FPO/DPO military addresses. Although the checkout country selector lists countries worldwide, only supported U.S. shipping addresses can continue.
Free Standard Shipping
All orders within our delivery area receive free standard shipping. Shipping is $0.00, with no minimum purchase requirement. No expedited shipping method is offered.
Handling and Transit
Order handling takes 1–2 business days. Estimated transit time is 3–4 business days after dispatch. The estimated total delivery time is 4–6 business days, combining handling and transit. Delivery dates are estimates and may be affected by carrier delays or holidays.
Order Cutoff and Business Days
The daily order cutoff is 7:00 PM at a fixed UTC−06:00 offset throughout the year. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed before the cutoff on a business day begin the handling period that day. Orders placed at or after the cutoff, on weekends or on holidays begin the handling period on the next business day. This fixed offset does not change with daylight saving time.
Shipping Address and Assistance
Provide a complete, accurate delivery address. If you notice an address issue, contact [email protected] with your order details. We will review what can be changed based on the fulfillment stage. For a delivery concern, contact us so we can investigate with the relevant delivery provider.
Questions? Contact aethelixx.